FAQ Frequently asked questions

covid 19 - info shop online

Can I make an order? Will Piquadro deliver the parcel?

Yes, Piquadro is continuing its business operations. However, delivery time might be longer than usual.

Is the returns service active?

Yes, the returns service is active, but it might be delayed. The period allowed to make returns has been extended to 30 days from the date the order is shipped. For more information, visit the FAQ “RETURNS AND RIGHT OF WITHDRAWAL”

Is it safe to receive orders?

Health authorities confirm that receiving parcels is safe. You can find more information on the World Health Organisation website. The delivery procedures are constantly adapted based on the instructions of the competent authorities.